The Business Development Representative (BDR) plays an important role in helping Resilient IT grow by identifying prospective clients, starting conversations, and creating qualified sales opportunities.
This is an excellent opportunity for someone who is motivated, confident communicating with others, and interested in building a career in sales, business development, marketing, or technology.
No previous sales experience is required. We will train the right person to succeed.
You’ll receive hands-on experience in prospecting, lead qualification, objection handling, appointment setting, and business-to-business sales while working with a growing technology and cybersecurity company.
We are open to candidates seeking either:
- Part-Time: Minimum 4-hour shifts per scheduled workday
- Full-Time: Monday–Friday, approximately 8:00 a.m.–5:00 p.m.
This is a remote, work-from-home opportunity.
What You’ll Do
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Contact prospective clients by phone to introduce our services and generate new business opportunities.
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Research businesses, identify potential prospects, and build targeted outreach lists.
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Ask questions to understand a prospect’s needs and determine whether there is a potential fit.
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Schedule qualified meetings and sales appointments with prospective clients.
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Learn how to confidently and professionally respond to common questions and objections.
- Maintain consistent follow-up with prospects throughout the sales process.
- Accurately document calls, notes, prospect information, activities, and next steps in our online sales system.
- Work closely with the sales team to meet or exceed individual and company performance goals.
- Answer calls to the company’s main office number, screen callers, and route calls to the appropriate team member.
What We’re Looking For
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Excellent verbal and written English communication skills.
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Comfortable speaking with business professionals and decision-makers by phone.
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Self-motivated, dependable, persistent, and willing to learn.
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Able to communicate professionally and represent the company well.
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Able to manage prospect information, follow-up activities, and daily priorities.
- Comfortable learning and using CRM, ERP, phone, and other online business systems.
- Able to work independently and remain productive in a work-from-home environment.
- Must be a U.S. citizen.
- Previous sales, customer service, appointment-setting, telemarketing, or business development experience is helpful but not required.
- Previous software, technology, managed IT, cybersecurity, or B2B sales experience is a plus.
What Makes This Opportunity Different?
You won’t simply be reading from a script. You’ll learn how businesses evaluate technology and cybersecurity services, how professional B2B sales works, and how to create opportunities by having effective conversations with prospective clients.
You’ll develop practical skills in:
- Business-to-business sales
- Prospecting and market research
- Professional communication
- Lead qualification
- Appointment setting
- Objection handling
- CRM and pipeline management
- Technology and cybersecurity services
You’ll also have the opportunity to see how your work directly contributes to company growth.
What We Offer
- $12–$14 per hour, based on qualifications and experience
- Commission opportunities in addition to hourly pay
- Remote, work-from-home position
- Part-time and full-time opportunities
- Flexible scheduling for part-time team members
- Sales and business development training
- Real responsibility and autonomy
- Friendly and collaborative team environment
- Exposure to multiple industries and business challenges
- Opportunity to build experience in technology and cybersecurity sales
- Career advancement opportunities for strong performers
Opportunity for Growth
We want this role to be a place where motivated people can build valuable skills and advance.
Strong performers may have opportunities to grow into roles involving:
- Business Development
- Sales
- Account Management
- Marketing
- Sales Operations
- Other client-facing positions
If you’re motivated, coachable, comfortable talking with people, and interested in developing professional sales skills, we’d like to hear from you.